Frequently Asked Questions

About the Visit York Pass

The Visit York Pass gives entry to over 50 attractions and exclusive offers. See our attraction pages for full details on what is included. 

Save money on individual attraction tickets by purchasing one digital Visit York Pass that grants access to over 50 attractions and exclusive offers. 

The Visit York Pass is your all-in-one digital ticket to explore the best of York. Here’s how it works:

1. Purchase and Receive Your Pass

After purchase, you’ll receive a confirmation email containing your unique pass link and booking app.

2.  Activate Your Pass

Click the link to activate your pass for the date you plan to use it. Your pass becomes valid from the moment you use it at your first attraction.

1, 2 and 3 Day Visit York Passes operate by calendar day. The 2 Day Visit York Pass offers two consecutive calendar days. The 3 Day Visit York Pass offers any three calendar days out of six consecutive days. 

3. Pre-Book (If Required)

Use the booking app to check and book any attractions that need advance reservations.

4. Explore York!

Before your visit, check each attraction’s page for the latest opening times and visitor information. You’ll find links to every attraction both in the app and right here on our website. 

Head to the booking app and scroll to the attraction you’re visiting. 

Show your Visit York Pass code at the entrance.

If you’ve pre-booked tickets,  be sure to show those too for quick, free entry.

The more you visit, the more you save! Check out our itineraries for saving examples.

Child passes are suitable for children aged 5-16 years inclusive. Please note some York attractions are free entry to children under 16 years old and we recommend you check the individual attraction pages for reference.

Child York Pass holders must be accompanied by an Adult York Pass holder (aged 17 and above) when visiting attractions.

The Visit York Pass is not a fast track pass. During busy periods such as weekends and school holidays, we would recommend visiting flagship attractions either earlier or later in the day. Wait times may vary.

Purchasing the Visit York Pass

1 Day Adult – £64

1 Day Child – £35

2 Day Adult – £80

2 Day Child – £45

3 Day Adult – £95

3 Day Child – £55

Visit York Passes can be purchased online or upon arrival to York at the Visitor Information Centre located at 21 Parliament Street, York, YO1 8SG.  Visit York Passes are not named so are perfect to purchase as a gift.

We do not offer group discount, as city centre attractions do not accept groups of 8 or more with Visit York Passes. Trade rates found here.

We offer one complimentary Visit York Pass for a carer with proof of status including but not limited to PIP, DWP or Carer’s Allowance documentation. Once you have purchased your Visit York Pass, please email your carer pass request with proof of status and purchase to info@visityork.org and we will issue your complimentary Visit York Carer Pass. This process can also be completed when visiting our Visit York Information Centre.

The Visit York Pass is valid for up to one year after purchase. The Visit York Pass is non-refundable. Cancellation cover can be purchased for £5 per order – covering a full refund minus cancellation cover. Please note that all successful refund requests will be processed within 48 hours. 

Using the Visit York Pass

Some attractions do require pre-booking whilst others all you to walk in with your Visit York Pass. To make things easy:

Use the booking web app that comes with your pass to check which attraction require pre-booking.

The web app will guide you through how to book – for some places, you’ll book directly through the web app, whilst others may direct you to the attraction’s website or ask you to contact them directly. 

Be sure to show your Visit York Pass code and any pre-booked tickets when you arrive.

Please note that the following attractions require pre-booking: York Cocoa Works, The Hilt, Treasurer’s House and York Dungeon. Full instructions can be found on their attraction pages. For non-bookable attractions, wait times may vary.

We recommend check each attraction’s webpage before visiting for the latest opening times and visit information. You’ll find links to every attraction both in the app and right here on our website.

York’s six Park & Ride services allow you to travel to York by car, park for free in secure car parks* and complete your journey into the city centre by bus. Park & Ride buses are frequent, low-floor and wheelchair accessible. 

Details of city centre car parking can be found on the City of York Council website here. 

Email us on info@yorkpass.com for any further questions. You can also visit us at the Visit York Visitor Information Centre on 21 Parliament Street, York, YO1 8SG. 

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