Frequently Asked Questions

Need some help with your order or got a burning question that you need answered pronto? Just click on one of the sections below to find the answer…

  • Save £££s on attraction tickets.
  • Quick and easy to use
  • The York Pass offers entry of your choice to attractions in and beyond York.
  • The York Pass eliminates the need for cash transactions at admission points.
  • Includes 24 hours city sightseeing bus ticket.

The more you see the more you save!
You only need to visit a few attractions before you start saving money. Look at the attractions pages to see how much you can save.
See our suggested itineraries for savings examples.

If you wish to check the remaining credit on your York Pass, email or simply call into the Visitor Information Centre in York and staff will be able to advise how much credit you have on your pass.

Each attraction page listed on lists either the online booking link or phone number to call. Payment is not required at time of pre booking – simply tick the York Pass adult or child box – please note this is often at the end of the ticket option list. 

No – City Sightseeing and Golden Tours sightseeing bus tours, Merchant Adventurers Hall, Roman Bath Museum, Bedern Hall & Army Museum do not require pre-booking.

York city pass gives free entry to York city centre attractions – see full list here.

We do not offer a discount for Group purchase of passes as city centre attractions do not accept groups of 8 or more with York Passes.

For bulk purchase and trade rates, please see our trade page here.

If you are in need of a full time carer, we offer one free York pass for a carer with proof of status.

York Passes can be purchased online or upon arrival in York at:

The Visitor Information Centre
21 Parliament Street

Child passes are suitable for children aged 5 – 16yrs inclusive.
Please note some York Attractions are free entry to children under 16 years and we recommend you check individual attraction entry prices on the attraction pages.

Yes you can buy a pass as a gift, passes are not named.

Simply put the code in the box on the buy now page and the discount will be applied automatically.

York Passes are non-refundable but we do offer an optional Cancellation Cover for £5 per booking. This covers a full refund on unused passes should you find yourself no longer able to visit.

Please note, should the date of your trip change, passes can be used at any time.

York Pass is simple and easy to use, simply present the pass at the entrance at each attraction you wish to visit.

Until activated, York Pass is valid to use at any time up to 12 months after purchase.

York Pass is activated at the first attraction visited.

York Pass permits one visit per attraction.
One and two day passes are valid for calendar days only. The three day pass can be used any three days out of six.

Each York Pass is subject to a “purse value” based on the duration of the Pass.

One day adult pass has a purse value of £90.00
One day child pass has a purse value of £60.00
Two day adult pass has a purse value of £180.00
Two day child pass has a purse value of £120.00

York Pass is not a fast track pass, York is a relatively small city with attractions within easy walking distance of each other.
During holiday periods we would recommend visiting flagship attractions either earlier or later in the day.

The York Pass does not include public transport.
It does include Free 24hr City Sightseeing Bus ticket is included with each pass allowing you to hop on and off at multiple stop all around the city.

York’s six Park & Ride services allow you to travel to York by car, park for free in secure car parks* and complete your journey into the city centre by bus.
Park & Ride buses are frequent, low-floor and wheelchair-accessible. Fares are low with up to two children under 16 travelling free when accompanied by a fare-paying adult.
All Park & Ride sites and buses are equipped with free WiFi.


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