Need some help with your order or got a burning question that you need answered pronto? Just click on one of the sections below to find the answer…
If you wish to check the remaining credit on your York Pass, email firstname.lastname@example.org or simply call into the Visitor Information Centre in York and staff will be able to advise how much credit you have on your pass.
We do not offer a discount for Group purchase of passes as city centre attractions do not accept groups of 8 or more with York Passes.
For bulk purchase and trade rates, please see our trade page here.
If you are in need of a full time carer, we offer one free York pass for a carer with proof of status.
York Passes can be purchased online or upon arrival in York at:
The Visitor Information Centre
1 Museum Street
Child passes are suitable for children aged 5 – 16yrs inclusive.
Please note some York Attractions are free entry to children under 16 years and we recommend you check individual attraction entry prices on the attraction pages.
Yes you can buy a pass as a gift, passes are not named.
Simply put the code in the box on the buy now page and the discount will be applied automatically.
Plans change – we are happy to refund pass purchase should you find yourself no longer able to visit. Please note, should the date of your trip change, passes can be used at any time.
York Pass is simple and easy to use, simply present the pass at the entrance at each attraction you wish to visit.
Until activated, York Pass is valid to use at any time up to 24 months after purchase.
York Pass is activated at the first attraction visited.
York Pass permits one visit per attraction.
Passes are valid for calendar days only
Each York Pass is subject to a “purse value” based on the duration of the Pass.
One day adult pass has a purse value of £90.00
One day child pass has a purse value of £60.00
Two day adult pass has a purse value of £180.00
Two day child pass has a purse value of £120.00
York Pass is not a fast track pass, York is a relatively small city with attractions within easy walking distance of each other.
During holiday periods we would recommend visiting flagship attractions either earlier or later in the day.
The York Pass does not include public transport.
It does include Free 24hr City Sightseeing Bus ticket is included with each pass allowing you to hop on and off at multiple stop all around the city.
York’s six Park & Ride services allow you to travel to York by car, park for free in secure car parks* and complete your journey into the city centre by bus.
Park & Ride buses are frequent, low-floor and wheelchair-accessible. Fares are low with up to two children under 16 travelling free when accompanied by a fare-paying adult.
All Park & Ride sites and buses are equipped with free WiFi.